Quality Management System (QMS)

A quality management system (QMS) is a collection of business processes and resources that are used to manage quality throughout an organisation. The QMS is designed to help organisations meet their customers' needs and expectations while also meeting regulatory requirements.

There are a variety of benefits that can be realized by implementing a QMS. These benefits can include increased customer satisfaction, improved efficiency and productivity, and reduced costs. Additionally, a QMS can help organisations to better manage risk and ensure compliance with applicable laws and regulations.

Why is an effective QMS important?

An effective QMS provides a framework for quality planning, assurance, and control. It is used to manage and improve an organisation's quality policies, objectives, and responsibilities. A QMS can be used to assess and improve an organisation's quality performance.

It can also be used to monitor compliance with, for instance, ISO quality system requirements. For heavily-regulated businesses operating in the food industry, healthcare, or cold chain logistics, QMS is especially critical to staying in business.

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