ISO 9000 Quality Standards

ISO 9000 is a family of quality management standards that are designed to help organisations ensure that they meet the needs of their customers and other stakeholders. The standards are developed by the International Organization for Standardization (ISO).

There are several ISO 9000 standards, but the most commonly used one is ISO 9001. This standard provides guidelines for organisations on how to develop and implement a quality management system. It is based on the Plan-Do-Check-Act cycle, which is a framework for continuous improvement.

What are the main elements of ISO?

There are a number of elements that are important to ISO 9000. These include - but are not limited to - a focus on customer needs, the involvement of top management, a process approach, continual improvement, and a focus on prevention.

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